COMPLIANCE

Insight understands the importance of providing leading compliance training for all staff members and Field representatives. Insight together with Safetrac have developed custom build online training specific to our industry. Our customised training units cover all the relevant guidelines and codes such as

-          UCCC

-          Debt Collections

-          Privacy

-          Code of Banking

-          Trade Practices

-          Occupation Health and Safety

-          Equal Employment opportunity

Before completing any work with Insight our Staff/Agents are required to pass the online training in sync with an intensive induction program.

This allows insight to ensure work completed on behalf of its clients is done so with the upmost knowledge of the guidelines and legislations, in turn providing Brand Protection.

All of insights agents have nationally recognized Certificate III in Investigative Services. These have been completed through Paragon Corporate Training which is leading provider of security and investigative training.

Insight Mercantile Pty Ltd is now a member of COSL (The Credit Ombudsman Service Limited) our membership number is M0006558.