Services

Through its extensive network, Insight Mercantile offers the following services nationally as part of its end to end service or on a case by case basis:

  • Telephone Demands for payment and/or return of assets.

  • Letters of Demand for payment or return of assets.

  • Repayment Arrangements including negotiation and management.

  • Skip Tracing location of missing debtors using the best databases, technology and accredited agents.

  • Process Serving issuing and/or serving demands and other documents on Customers (and, where appropriate, on any other persons) under or in relation to Customer Facilities.

  • Field Calls attending (via telephone and in person) on Customers for the purpose of collecting Debts including, making requests for payment of Receivable(s) under Customer Facilities and/or making Repayment Arrangements, including by taking receipt of money.

  • Repossession of assets secured by Customer Facilities by accredited field agents.

  • Pre-finance asset inspections to verify the validity of the asset and establish the bona fides of equipment, including motor vehicles, aircraft, farm machinery, boats and industrial equipment.

  • Collection of voluntary return of secured assets.

  • Consumer Credit Code Court Orders required for entry onto premises and repossession of Consumer Goods .

  • Management of Debt Recovery Court Proceedings including the outsource of commencement of legal proceedings to our specialist lawyers.

  • Receivables Management – from 7 days through to repossession, sale of assets and collection of shortfalls.

  • Mortgagee in Possession and Mortgage Recoveries

  • Consulting  - including on site auditing of collections processes and providing recommendations or consulting services as required by your business.